Hyundai Premium Roadside Support Plan.
Contact us: 1800 186 306There when you need us.
Whether you've got a flat tyre or misplaced your keys, you can rely on our Premium Roadside Support network to help get you back up and running, 24/7 Australia-wide. Our Premium Roadside Support Plan is available for the Lifetime of your vehicle when you continue to service with us.[H2]
We're on the road with you.
12 months included on your new Hyundai.
Your new Hyundai comes with a Premium Roadside Support Plan for 12 months, available 24 hours a day, every day of the year, right across Australia.[H2]
Additional 12 months each time you service with us.
Every annual scheduled service at a Hyundai Service Centre includes an additional 12 months of Premium Roadside Support.
What’s included in my Premium Roadside Support Plan?
We've all done it. Locked the keys in the car, run out of fuel, left the headlights on. If you find yourself in a bind while you're on the road, we can get you up and running. Wherever you drive in Australia, Hyundai's Premium Roadside Support will be right there with you with a complete range of services, all designed to give you greater peace of mind. Ts and Cs apply.
Towing.
In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai Dealer or authorised Hyundai Service Centre.
Flat tyre.
If you find yourself on the road with a flat tyre, our team will come out and help change it for you to get you on your way.
Out of fuel.
You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.
Locked keys.
Have you locked your keys in the car or misplaced them? Where possible, we will open a locked car or locate and deliver a spare set of keys.
Flat battery.
So you've left the lights on again and run your battery flat. We'll jump-start or replace your battery on the spot.
Taxi
If your Hyundai requires transportation to an authorised Hyundai Service Centre, we'll provide you with a taxi fare up to the value of $100.
Accommodation.
Repair quoted as taking longer than 24 hours? Premium Roadside Support includes up to 3 nights accommodation to the value of $360 when you’re far from home.
Rental Vehicle.
We know being without a car is frustrating, so we'll provide a rental vehicle to the value of $330 across 3 days if the repair on yours takes more than 24 hours when you're far from home.
Vehicle Recovery.
If you’re not ready to go home and want to continue on your journey, we’ll take your vehicle where you want it to be.
Common questions.
How do I activate my Premium Roadside Support?
Is my Hyundai Premium Roadside Support Plan renewed with my Lifetime Service Plan?
Is any unused portion of my Premium Roadside Support Plan transferable if I sell/buy a secondhand Hyundai?
Disclaimers.
5 Year Warranty.
[H1] If the vehicle has been used for private and domestic purposes and is not and has not been previously used for a commercial application, including but not limited to taxi, hire, rental, courier, security, driving school, tour, bus operator or emergency vehicle. Vehicles used at any time for “commercial application”, as defined in the vehicle warranty policy, are excluded. Passenger vehicles that are or have been used for a commercial application are provided with a 5 year/130,000km warranty (whichever occurs first). A People Mover Van that is used or has been used for a commercial application is provided with a 5 year/160,000km warranty (whichever occurs first). A Commercial Van is provided with a 5 year/160,000km warranty (whichever occurs first) regardless of its usage. Commercial application does not include Hyundai Genesis vehicles used for hire/limousine purposes. Terms and conditions apply, view the Warranty Terms and Conditions.
Premium Roadside Support Plan
[H2] 12 months included Premium Roadside Support when you buy a new Hyundai vehicle from a participating authorised Hyundai Dealer or direct from Hyundai. For purchases of new IONIQ 5 V.3 and IONIQ 6 vehicles, Hyundai offers 24 months Premium Roadside Support. Premium Roadside Support commences from the date of the vehicle’s warranty commencement. When you have your Hyundai vehicle’s scheduled service at a participating Hyundai Dealer, you will receive 12 months of included Premium Roadside Support from the date of service (or 24 months from the date of service for IONIQ 5 V.3 and IONIQ 6 vehicles). This offer is available for all Hyundai vehicles (excluding rental buyers and taxis). For more information and terms and conditions for Hyundai internal combustion engine vehicles (including hybrid electric vehicles), download PDF.. For Hyundai battery electric vehicles and fuel cell electric vehicles, download PDF.
Sat Nav Update Plan.
[H3] Only applies to new vehicles with factory-fitted satellite navigation. Updates are delivered annually and are included if the vehicle completes a scheduled service at a participating Hyundai dealer. Models with factory-fitted satellite navigation, updates must be undertaken within 10 years of the vehicle’s initial purchase, maximum number of 9 updates. As part of the Sat Nav Update process, some of your settings may need to be reset. New features are available on selected models. New MY 2021 models will have the latest 2021 maps already installed in the vehicles AVN and will be eligible to install annual map updates once released by AutoEver. For all other Hyundai vehicles (excluding i45), updates must be undertaken within 6 ½ years of the vehicle’s initial purchase, with a maximum number of 5 updates. To see the full terms and conditions and model eligibility, please visit hyundai.com/au/en/owning/icare/sat-nav-plan, or download PDF for more information.
Lifetime Service Plan
[B2] For the benefit of Hyundai owners, Hyundai provides online quotes, which specify the maximum price applicable for a vehicle's next scheduled maintenance service at a participating authorised Hyundai dealer and using Hyundai Genuine Parts (where required). Online quotes are available at hyundai.com/au/en/find-a-dealer#service apply for a stated effective period only and may change after that effective period without notice. Standard scheduled maintenance services are of limited scope. The benefit of online quotes is available for all Hyundai's, for their lifetime. To see the full terms and conditions of the Hyundai Lifetime Service Plan Program, please refer to the PDF.
